Why Is Vanilla Gift Website Not Working
Why Is Vanilla Gift Website Not Working - RayID: 7bf6aa92eca74b68 IP: 36.82.97.81 First post here, I just went out and bought a vanilla visa gift card because I don't have a bank account right now. I have activated it for online shopping. Whenever I try to purchase a premium subscription, I get the message “Payment failed.
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Why Is Vanilla Gift Website Not Working
Make sure you have sufficient funds and that your credit card has not expired if you use one. To view your current payment details, visit your subscription page. If you still see this message after updating your payment details, log out, log in and try again.”
I've done this several times and still nothing, I've even tried buying a month code and emailing myself and still get it. Same message I called the gift card companies customer service and they confirmed my account was active and owed $20. I would just like to listen to my spotify playlists offline and that's why I bought the gift card, it's so frustrating.
If anyone can help it would be greatly appreciated. Spotify Gift Cards are available in some countries and can be purchased on the high street using any payment method and then redeemed on your account. For more information and availability, click here. Meet PeterSpotify Community Advisor & TroubleshooterSpotify Last.FM Twitter LinkedIn Peter Rock Star Jam 2014 This is Case #: 00483005..... My first email response from customer service was not very helpful.
Card Was Declined
I would appreciate an answer on how to pay for premium membership without a bank account. Spotify Gift Cards are available in some countries and can be purchased on the high street using any payment method and then redeemed on your account. For more information and availability, click here.
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PeterSpotify Community Advisor and TroubleshooterSpotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014 United States. This seems to be the only way I can pay for the premium subscription. A little weird, but ok. Thanks for the help. I also have prepaid vanilla but it won't let me buy premium.. I love music so much and I don't care how it doesn't work.. Hi you, yes you!
Welcome - we're glad you've joined the Spotify community! While you're here, let's have some fun and… Unfortunately, we forgot to add an even more important caveat: If you buy someone a prepaid debit/credit card, you might want to avoid vanilla Visa. We say this because in the short time since Christmas we've heard the same complaint from various people across the country: their vanilla Visa card won't activate and all attempts to fix it have been a waste of time.
These post-Christmas complaints are in addition to all pre-Christmas complaints in Canada. When we tried to call Vanilla Visa following the steps listed on GetHuman.com, we were able to successfully reach a person who immediately told us that individual customers call VV themselves. Should they have a complaint, and no one in the company can answer us.
Card Was Declined
Question "Approximately what percentage of vanilla Visa customers had these activation problems?" Despite what Vanilla Visa told us, we doubt that calling them will help them get their money back, as almost everyone who wrote to us about the company said they already had. have tried
Still, it's worth making at least one good-faith effort before going to the company's head and contacting your state (or provincial) attorney general's anti-fraud division or the Federal Trade Commission, or both. . Consider this story from Gwen from Ontario, who told us on December 21 that “13.
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In December I bought a $150 Vanilla Visa gift card and sent it to my elderly mother in another state to complete her Christmas shopping. Card was declined at checkout. When he called [help number], they did not help him and hung up. I called and was told they couldn't talk to me since I donated the card and when I asked if my mom would be allowed to speak on her behalf they hung up on me.
My old mother had to speak and whenever she was asked something she did not understand, she had to hang up and call me. It took 2 hours and then was told 3 to 5 business days. Gwen tried to complain to the store where she bought the card, but to no avail;
Non-Festive New Year's
After printing the receipt, it got out of hand and this is a common occurrence," he said. There is no sign in their store that says they are not responsible for gift cards that don't work. Nor did the saleswoman inform me that if there was a problem, I would be on the hook for my money.
I have an elderly mother who is very upset and how do I explain to her that she can't shop and I don't have the money to send her another $150?” In Texas, Jackie wrote us a very similar story back in December. 27th: “Vanilla Gift Card $200 Visa will not activate.
He spent a total of 4.5 hours on the phone over three days. Most of the time it was hung, carried and stored. When they received the person I regretted, the card is refundable and non-exchangeable and there is nothing they can do about it.
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When we asked for a supervisor they said there wasn't one and if there was one they would say the same thing. Finally a person who said he was a supervisor said there was nothing that could be done. I asked to speak to someone.
Non-Festive New Year's
He said that there was no one there. I asked for his name and employee number, he said he won't give that information, it's not my job. So I think they steal your money because they give you a gift card that's invalid and you can't talk to anyone to help you." David in New York told a similar story the same day: "
I got two $25 cards. I tried to find the balance by calling the customer service number. My call kept getting dropped. The online balance page will not work. I tried using the cards and they were declined everywhere I tried. I do not have proof of purchase, nor does the person who purchased the card.
Be very careful when purchasing this product as you may find yourself with options for useless cards, as I am now." Lori in California came to the same conclusion on December 29th: "She made two purchases on the same day, approx. $10 left on card...card keeps getting declined.
Tried their 800 number and it doesn't work. What a racket.” Elsewhere in California, Wendy spent a non-holiday New Year’s Eve telling her story: I bought a $100 gift card on Christmas Eve for a family member… from Christmas The next day it was declined. We called it. They checked the balance and it kept asking us to enter the card number so the record said it was wrong and we hung up. We then went to getcardbalance.com to check the balance.
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